Privacy Policy

Effective Date: 08/22/25

Welcome to Restore Yoga + Pilates. Your privacy is important—to you, and to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, booking software, and services.

This policy is written in accordance with data privacy laws applicable in the State of Ohio and the United States. The short version? We’re here to help you feel better, not harvest your data.

1. Information We Collect
a. Personal Information You Provide

When you interact with us—whether you’re booking a class, signing a waiver, or chatting with our front desk—we may collect:

~ Full name
~ Email address
~ Phone number
~ Emergency contact
~ Relevant health or injury information you voluntarily share for your safety
~ Payment information (If provided directly, we may see your card number—but it is encrypted by our booking software)

b. Information We Do Not Collect Automatically

Our website is built on WordPress, but we do not knowingly collect or store data like IP addresses, browser types, or cookies for tracking. If our website host or plugins do, it’s incidental and not part of our business operations. We do not use this information, store it, or share it in any way.

2. How We Use Your Information

We use the information you provide to:

~ Schedule and manage classes, sessions, and memberships
~ Send you reminders, updates, and schedule changes
~ Keep you informed about studio news, events, and promotions
~ Respond to inquiries or customer service requests
~ Maintain your safety and wellbeing during services

We do not sell, rent, or trade your information. Period.

3. Third-Party Services

We use two trusted third-party services:

~ Momence (for scheduling, account management, and communications)
~ Stripe (for secure online payment processing)

These platforms encrypt your data and limit access to what’s necessary for service delivery. We only partner with companies that meet industry security standards.

4. Cookies and Tracking

We do not use cookies for analytics or behavioral tracking. We have no interest in following your digital trail. If WordPress or its plugins drop cookies for functionality, that’s incidental and out of our control.

You can disable cookies in your browser if you prefer, but it may affect how our website displays or functions.

5. Data Retention

We retain your information only as long as needed to provide services, manage your account, comply with legal or tax obligations, or resolve disputes. When it’s no longer needed, it’s securely deleted.

6. Your Rights

You have the right to:

~ Request access to your information
~ Ask us to update or correct it
~ Request deletion (except where we are legally required to retain it)
~ Opt out of marketing messages at any time

To exercise these rights, email us at: hello@restoreyogaandwellness.com

7. Data Security

We take reasonable physical and digital steps to safeguard your data. Our booking software uses encryption and secure access protocols. Internally, only staff who need access to your information (for example, to help you book a class or respond to a request) are allowed to view it.

Still, no system is 100% bulletproof—so don’t use your cat’s name as a password, okay?

8. Children’s Privacy

Our services are for individuals 18 and older, unless a minor is registered by a parent or guardian. We do not knowingly collect information from children under 13. If we learn we have, we’ll delete it immediately.

9. Changes to This Policy

We may occasionally update this policy to reflect changes in technology, law, or our services. If we do, we’ll update the “Effective Date” above and post the latest version on our site and in our app.

10. Contact Us

Still have questions? Want to nerd out on privacy rights?

Email us at: hello@restoreyogaandwellness.com

Restore Yoga + Pilates, 51342 National Rd., Ste. L, St. Clairsville, OH 43950